The security of Vihta is ensured through continuous development work. The topic of security has been widely discussed in public lately, due to data breaches and denial of service attacks on websites and services. This has raised concerns about the safety of personal and private information, leading to a loss of trust in sharing data […]
A service with booking rights is a restricted service that cannot be publicly booked in the customer interface. Initially, Vihta’s special feature of ”booking rights” was implemented so that a professional could manually create a booking right for a customer for a particular service. With the booking right, the customer could book a suitable time […]
Vihta is an online appointment scheduling system available on your website that assists customers in scheduling appointments, arriving at the facility at the scheduled time, and checking in at the service point. The Vihta appointment scheduling system offers a smooth customer flow management process as described below:
How to guide customer flow in Vihta When a customer walks into a healthcare facility to receive a service, such as a doctor’s appointment or a lab test, the procedure traditionally begins by waiting for the appointment in the waiting room or registering in a queue with a customer service representative behind the desk. When […]