The security of Vihta is ensured through continuous development work

The security of Vihta is ensured through continuous development work. The topic of security has been widely discussed in public lately, due to data breaches and denial of service attacks on websites and services. This has raised concerns about the safety of personal and private information, leading to a loss of trust in sharing data online.

One of the key principles behind Vihta’s electronic appointment booking service is maintaining its security and a special focus on continuous improvement. Netorek, who has been a Red Hat partner for 15 years, is the the developer of Vihta, and has a strong background in system management, maintenance services, and security, which has laid the foundation for the company’s entire operation. Vihta has almost a quarter of a century of experience and expertise in this area.

This blog post explores the methods Vihta uses to handle external security threats and ensure the safety of user data.

Flexible authentication options and customizable access rights

Vihta’s integration capabilities enable strong authentication for both customers and professionals logging in to the appointment booking system. Vihta offers various authentication options, such as Haka, Suomi.fi, or logging in through a Google or social media account.

To minimize the hassle of repeated authentication, Vihta offers the Single Sign-On method, which allows users to access various services with a single login. This method simplifies the application process and enables more efficient use of the system. With Vihta, professionals’ access to customer data can be tailored to their specific needs. For example, an academic counselor can be granted access to a particular set of information related to their work while excluding irrelevant data.

Vihta offers diverse authentication methods to ensure users’ identities are verified, and Single Sign-On reduces the need for repeated authentication, streamlining the application process. With customizable access rights, Vihta users can control who has access to specific information.

Personal usernames and strong passwords make it difficult for unauthorized access to accounts

Even though the majority of websites and software services operating online aim to update their security regularly, end users of these services also have a responsibility to ensure that their data stays in the right hands.

In large organizations such as educational institutions, security may sometimes be surprisingly vulnerable in terms of passwords and credentials. Security experts often come across situations where, for example, staff members of educational institutions use common login credentials that are shared with substitute teachers. Shared credentials pose a risk to vulnerability because it may not be possible to determine who has used them and for what purposes. Therefore, it is advisable to avoid using common login credentials for multiple users.

People also have a risky habit of using the same passwords for both work and leisure, on various services, social media channels, and websites. Ideally, users should have unique passwords for each service and website, and these passwords should be strong, lengthy, and difficult to guess, containing special characters and numbers.

In the world of cybersecurity, software requires continuous development and maintenance

For Vihta, information security is a very important matter. We want to offer our customers an appointment booking service on our website, where end users’ data is really where it should be. That is why we are constantly developing our electronic appointment booking system, regardless of whether we make deals with customers or not.

Large IT system providers usually offer development and security work on a project basis. When and if the security of a completed system or software needs to be updated in the long run, it means additional costs for the customer company.

Security vulnerabilities are found in different components at frequent intervals, and codes are obtained from ready-made libraries used by several companies in software development. If there is even one vulnerability in the code that builds the application, the security of the application loses its foundation. That is why information security must be maintained uninterrupted.

In addition to utilizing a lot of audits in the development of their system, Vihta consultants are constantly and patiently working to find possible vulnerabilities in their system.

So, the essential parts of a secure appointment booking system are:

  • active development of the system
  • continuous maintenance and monitoring of security features
  • constant mapping of vulnerabilities

In today’s information security world, software cannot be left floating and waiting for external threats to manage themselves. Vihta aims to ensure that their appointment booking system is secure for their customers every day through continuous development work.